BPS Nord – Hålogalandsbrua AS | English | Customer service

Frequently asked questions

What discount do I receive in other toll stations?

With AutoPASS you receive the following discounts (please note that vehicles over 3500 kg are defined as heavy, vehicles under 3500 kg are defined as light):

10% for both light and heavy vehicles:

  • Oslo/Bærum (environmentally differentiated tolls - please se Fjellinjens home page for further information).
  • Bypakke Grenland
  • Bypakke Nedre Glomma
  • Fv. 33 Oppland
  • E39 Listerpakken
  • Eksportvegen
  • Ferry Fosen
  • Ferry Brekstad-Valset
  • Ferry Moss-Horten
  • Ferry Anda-Lote
  • Ferry Mortavika - Årsvågen
  • Ferry Bognes - Skraberget
  • Ferry Drag - Kjøpsvik
  • Ferry Halhjem - Sandvikvåg

20% for light vehicles, no discount for heavy vehicles:

  • Rv 4 Oppland
  • E6 Gardermoen - Moelv
  • E16 Kongsvingervegen
  • Østfold bompengeselskap
  • E16 Oppland
  • E6 Oppland
  • Fv.34 Oppland
  • Bypakke Grenland
  • E18 Vestfold
  • Hallingporten
  • E6 Ringebu-Otta
  • Kristiansand
  • Bømlopakken
  • Nord Jæren
  • T-forbindelsen
  • Førdepakken
  • Askøypakken
  • E134 Åkrafjorden
  • Halsnøy
  • Haugalandspakken
  • Hardanger bridge
  • Jondalstunnel
  • Bergen (environmentally differentiated tolls - please se Bomringen i Bergen's home page for further information)
  • Fosenvegen
  • Fv. 714 Laksevegen
  • E6 Trondheim - Stjørdal
  • Namdalsprosjektet
  • Trondheim
  • E6 Helgeland
  • Helgeland
  • Hålogaland bridge
  • Veipakke Salten
  • Harstad
  • Ryaforbindelsen

Other discount for both light and heavy vehicles:

  • Svinesund 13%

0% discount for both light and heavy vehicles - to achieve a discount you need to subscribe to an additional agreement with the relevant toll company.

  • Gausdalsvegen
  • Finnfast
  • Gjesdal
  • Kvam
  • Voss

For a total overview please see www.autopass.no

Discounts are dependent of a valid AutoPASS tag being registered at the passing.

Can I use my tag abroad?

EasyGo is a service which gives you the opportunity to use your AutoPASS tag in toll stations in Norway, Denmark and Sweden. The toll stations included in the service in Denmark and Sweden are the Storebælt bridge, Øresund bridge and some ferry connections.

EasyGo+ is a service for vehicles over 3,5 tonnes that allows the same tag to be used in Norway, Sweden, Denmark and Austria. This is an tag issued from BroBizz in Denmark. If you already have an AutoPass tag, you change this for the EasyGo+ tag. You must notify your toll company in Norway about the new EasyGO+ tag.

In the EasyGo+ tag the number plate number, nationality and Euro emission category personalised.The number of axles has to be set on the tag by the driver to indicate the correct number of axles when driving in Austria.

Read more about EasyGo at www.easygo.com




How do I subscribe for an AutoPASS-agreement?

You can subscribe for an agreement/account in the following ways:

Subscribe for an agreement online

Please note that it might take a few days before your subscription is registered in our system.

The agreement is valid from the day you subscribe, even if you have not yet received your onboard unit (tag). It will normally take approximately 7 – 10 working days from when you subscribe online until you receive your tag in the mail.

How can I pass anonymously?

If you want an anonymous agreement you can select this when you sign the agreement or when you modify an existing agreement.

On the agreement form you can select the box for “Delete Data”.

By signing an agreement on the web, you must select the box for “Contract with deletion of passing information”.

Details of the passing will then be deleted when the passing is charged a valid agreement.

Please note that the information regarding the passing in will not be available for later inspection. It will therefore be difficult for you to document any objection to a bill in the future.
You also risk not achieving the advantage hour rule if your tag is not read when you pass.

How do I add a vehicle to an existing agreement?

Log on to "My page". Click on the existing agreement and press “Add vehicle”. Enter information regarding the vehicle and press save.

If you wish to be invoiced separately for the new vehicle, please do as follows:

  • Log on to your existing agreement on "My page".
  • Press “New account”
  • You will see a map, choose the toll company you wish to make a new agreement with
  • Choose agreement type.
  • Click on this agreement and press “Add vehicle”.
  • Enter information regarding the vehicle and press save.

The agreement is valid from the day you entered into it even if you haven’t received your tag yet. It will normally take 7-10 working days until you receive the tag in the mail.

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